DESCRIPTION:
We're currently building a select Dutch-speaking Customer Service team for a leading global technology consultancy, supporting one of the world's most recognisable international brands.
If you're passionate about delivering exceptional customer service and enjoy solving problems while helping people, this is an excellent opportunity to join a company that genuinely invests in your development, and train in the latest AI-powered customer service technologies.
What you'll be doing:
✔ Delivering first-class customer support
✔ Helping customers resolve service-related queries
✔ Troubleshooting issues and guiding customers through solutions
✔ Escalating more complex cases to specialist teams where required
✔ Working closely with colleagues across multiple teams to ensure an outstanding customer experience
✔ Working with the latest AI-powered customer service technologies while receiving ongoing training and professional development
What's on offer?
✔ Remote working
✔ Excellent benefits package
✔ Structured onboarding and ongoing training
✔ Private healthcare
✔ Out of hours Premium
✔ Home office allowance
✔ Language allowance
✔ Clear internal career progression
✔ The opportunity to build a long-term career with a globally recognised organisation
Whether you're already working in customer service or looking to take the next step in your career, we'd love to hear from you.
